How to give feedback that really works, without hurting anyone more than you have to

How to give feedback that really works, without hurting anyone more than you have to (Quartz at Work)

Critiquing a colleague is never easy, but anyone can master the art of feedback.

As Charlie Munger, vice chairman of Berkshire Hathaway, famously stated, “You are not going to get very far in life based on what you already know.”

 

The tension between giving transparent feedback and caring for your direct reports is what makes giving good feedback so difficult. Kim Scott, a former executive at Google and Apple and author of Radical Candor: Be a Kickass Boss without Losing your Humanity, created a simple 2×2 matrix to navigate this complexity.

radical candor

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