We just wrote about how silly it is to argue that companies you pay for their services or software somehow treat you better or are more “aligned” with user interests than those who give you products and services for free. When you dig in on…
We just wrote about how silly it is to argue that companies you pay for their services or software somehow treat you better or are more “aligned” with user interests than those who give you products and services for free. When you dig in on the subject, such claims don’t make any sense. In both cases, companies have some alignment with users — because without users, they’re nothing — and some alignment with trying to make themselves money. And sometimes those two alignments conflict, whether or not the user is paying directly.